NativeChat Documentation

Learn how to develop, train, test and publish chatbots with NativeChat.

Getting Started

Read through some general explanations about what NativeChat platform can do and how it works.

• Overview - Introduction to the basic terms of chatbot development and development workflow of NativeChat.
• Tutorial: Book a doctor - Shows you how to build a sample chatbot for booking an appointment with a doctor.
• Best Practices - A list of best practices when developing a chatbot.
• Developer Productivity - How to test & debug your chatbot on various channels.
• Behind The Scenes - The inner workings of NativeChat.

Cognitive Flow Configuration

Learn how to define conversations and steps in each conversation of your bot.

• Overview - Explains the basic terms used when defining a cognitive flow.
• Conversations - Explains the different types of conversations.
• Steps Configuration - Documentation for the configuration of all types of steps and their properties.
• Working with Bot Memory - How to store, access and format data from bot memory.
• Settings - Configuration of the general bot settings.
• Authentication - Configuration of 3rd-party authentication from the bot.

NLP Training

Learn how to train your bot’s understanding of what users say.

• Conversations - Help your chatbot identify the correct conversation from the Cognitive Flow that needs to be started.
• Entities - Explains the basic terms used when defining a cognitive flow.
• QnA - Train your bot for Small Talk and Frequently Asked Questions.
• Dynamic Training - Configure NativeChat to use training data from your system by executing an REST API call.
• Import Training Data - Bulk-import training data using JSON definition.

Publishing

• Publishing - Publishing your bot on all supported channels.