Search metrics

Analyse how often your bot offers search for not recognized phrases, how often users accept and how positive they rate the search results.

Learn how often your bot offers search for not recognized phrases, how often users accept and how positive they rate the search results.

Search Prompts

This chart shows how many times the bot has offered to search for a term as a fallback when it did not understand the user’s words and how many times the user has accepted.

Search Feedback

This chart shows how positive users have rated the usefulness of the search results.