User feedback

Analyse how your users rate the bot.

Learn how your users rate the bot.

General

General user feedback chart.

This chart shows how positive users have rated the usefulness of their interaction with the bot. The metric is an average of the feedback gathered for conversations and QnAs.

By Conversation

User feedback by conversation chart.

This chart shows how positive users have rated the usefulness of their conversations with the bot.

By Category

User feedback by category chart.

This chart shows how positive users have rated the usefulness of the QnAs distributed by category.

By Question

User feedback by question chart.

This chart shows how positive users have rated the usefulness of the QnAs distributed by question.